Launching your app is just the beginning. The mobile ecosystem evolves rapidly—Apple and Google release major OS updates annually, user expectations continually rise, and security threats emerge constantly. Without ongoing maintenance, even the best-built apps become outdated, buggy, or vulnerable within months.

At Awesome Apps, we provide comprehensive maintenance and support services that keep your app competitive, secure, and performing at its best. Our Sydney-based team ensures your investment continues delivering value long after launch.

Why App Maintenance Matters

Operating System Updates

Apple and Google release major iOS and Android updates every year, often with breaking changes. iOS 17 introduced StandBy mode, new widgets, and API deprecations. Android 14 brought predictive back gestures and new privacy controls. Apps that don't adapt to these changes may crash, lose functionality, or simply look outdated.

Security Vulnerabilities

Security researchers discover new vulnerabilities regularly. Libraries your app depends on may have security patches that need applying. Without active maintenance, your app—and your users' data—becomes increasingly vulnerable to attacks.

Performance Degradation

As users accumulate data and new device models release, performance can degrade. Database queries that were fast with 100 records may slow significantly with 10,000. New iPhone models may require image asset updates. Proactive maintenance catches and addresses these issues before users notice.

User Expectations

User expectations evolve with the apps they use daily. Features that felt innovative two years ago may now feel standard. Dark mode support, biometric authentication, and accessibility features have shifted from nice-to-have to expected. Maintenance keeps your app meeting current expectations.

Our Maintenance Services

OS Compatibility Updates

When Apple or Google announces new OS versions, we assess impact on your app during beta periods. We update SDKs, replace deprecated APIs, and ensure your app works flawlessly on new operating system versions before they reach your users.

Bug Fixes

Despite thorough testing, bugs occasionally reach production. Our team monitors crash reports through Firebase Crashlytics or similar tools, prioritises issues by impact, and deploys fixes quickly. Critical bugs receive same-day attention.

Performance Optimisation

We continuously monitor app performance metrics including launch time, memory usage, battery consumption, and network efficiency. When metrics degrade, we investigate and optimise. This proactive approach prevents user-facing performance issues.

Security Updates

We monitor security advisories for all libraries and frameworks your app uses. When vulnerabilities are disclosed, we assess risk and apply patches promptly. We also conduct periodic security reviews to identify potential weaknesses before they're exploited.

Third-Party Integration Maintenance

Apps often depend on third-party services—payment gateways, analytics platforms, social logins. These services update their APIs, sometimes with breaking changes. We ensure integrations remain functional as external services evolve.

App Store Compliance

Apple and Google regularly update their store guidelines. Apps that don't comply may be rejected for updates or removed entirely. We ensure your app meets current guidelines and address compliance issues proactively.

Maintenance Plan Options

Essential Plan

Our essential plan covers critical maintenance needs:

  • Annual OS compatibility updates (iOS and Android)
  • Critical bug fixes (response within 24 hours)
  • Security vulnerability patches
  • Basic performance monitoring
  • Monthly status reports

Investment: 10-15% of original development cost annually

Standard Plan

Our most popular plan adds proactive maintenance:

  • Everything in Essential Plan
  • Quarterly performance optimisation
  • Third-party integration updates
  • Minor UI updates for new platform conventions
  • Priority bug fixes (response within 8 hours)
  • Dedicated account manager

Investment: 15-20% of original development cost annually

Premium Plan

For mission-critical apps requiring maximum attention:

  • Everything in Standard Plan
  • 24/7 monitoring and critical response
  • Monthly performance reviews
  • Proactive feature recommendations
  • Reserved development capacity for urgent changes
  • Quarterly strategic reviews

Investment: 20-25% of original development cost annually

What Happens Without Maintenance?

We've seen what happens when apps are neglected:

  • App Store Removal: Apps failing to meet updated guidelines get removed
  • Crash Rates Spike: New OS versions break unmaintained apps
  • Security Breaches: Unpatched vulnerabilities get exploited
  • Negative Reviews: Frustrated users leave 1-star ratings
  • Expensive Rebuilds: Neglected apps often need complete rewrites

The cost of proper maintenance is a fraction of the cost of these outcomes.

Transitioning to Our Maintenance

If another team built your app, we can take over maintenance. Our onboarding process includes:

  • Code Audit: Thorough review of existing codebase
  • Documentation Review: Understanding current architecture and dependencies
  • Knowledge Transfer: Sessions with previous developers if available
  • Improvement Roadmap: Recommendations for addressing technical debt

Maintenance + Enhancement

Many clients combine maintenance with ongoing enhancement. After ensuring stability, we help evolve your app with:

  • New feature development
  • User experience improvements based on analytics
  • Performance enhancements
  • Platform expansion (adding Android to iOS app, etc.)

This combination ensures your app doesn't just maintain quality but continuously improves.

Getting Started

Whether your app was built by Awesome Apps or another team, we can help keep it running smoothly. Our maintenance services protect your investment and ensure your app continues serving your business and users effectively.

Contact us for a free maintenance assessment. We'll review your app's current state and recommend an appropriate maintenance plan for your needs and budget.